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FAQ

Product

What makes Avere Cosmetics lip balm ideal for post-lip injection care?

Our lip balm is specially formulated to hydrate, soothe, and enhance the healing process after lip injections. Infused with physician-approved ingredients, it's designed to provide gentle care and protection for sensitive lips, ensuring your beauty investment is maintained.

Can I use Avere Cosmetics lip balm even if I haven't had lip injections?

Absolutely! While our lip balm is tailored for post-procedural care, its nourishing formula is perfect for anyone seeking deeply moisturized and soft lips. It's a wonderful addition to any daily beauty routine, offering hydration and a subtle plumpness to your natural pout.

Are Avere Cosmetics products tested on animals?

No, we are proud to say that all Avere Cosmetics products are 100% cruelty-free. We're committed to ethical practices and ensure our products are both safe and effective without the need for animal testing.

What are the key ingredients in your lip balm?

Our lip balm features a blend of hydrating and soothing ingredients, including hyaluronic acid, vitamin E, and aloe vera. These components work together to moisturize, repair, and protect lips, especially after cosmetic procedures.

How often should I apply the lip balm?

For best results, apply the lip balm generously to the lips throughout the day as needed, especially after eating or drinking. If you've recently had lip injections, follow your medical provider's advice on care and supplement with our lip balm for optimal healing and hydration.

Where can I purchase Avere Cosmetics products?

Avere Cosmetics products are available for purchase on our official website. You may also find them at select retailers and medical spas that will be listed on our website’s “Where to Buy” section.

Is the lip balm compatible with all skin types?

Yes, our lip balm is formulated to be gentle and effective for all skin types, including sensitive skin. However, if you have specific concerns or skin conditions, we recommend consulting with a dermatologist prior to use.

Can I see before and after photos of results with Avere Cosmetics lip balm?

While individual results may vary, we have curated a gallery of before and after photos from our satisfied customers on our website. Check out the transformative effects of our lip balm and read testimonials about their experiences.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What are your shipping options and times?

We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping can get your products to you in 1-2 business days. Note that shipping times might vary based on your location.

Do you ship internationally?

Yes, we ship worldwide! International shipping rates and times vary depending on the destination country. Please check our shipping page for detailed information or contact our customer service for specific inquiries.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the courier's website or our website under the "Track Your Order" section.

What is your return policy?

We strive for complete satisfaction but understand that not every product will be a perfect fit. We accept returns within 30 days of purchase, provided the product is in its original condition and packaging. Unfortunately, we cannot accept returns on used products or products not purchased directly from our website.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer service team with your order number and the reason for the return. They will provide you with instructions and a return shipping label.

Can I change or cancel my order once it's placed?

We aim to process orders quickly, but if you need to change or cancel your order, please contact us as soon as possible. We cannot guarantee changes or cancellations once an order is processed, but we will do our best to accommodate your request.

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